Terms & Conditions

Effective Date: June 28, 2026 | Last Updated: June 28, 2026

1. Definitions

For the purposes of these Terms & Conditions:

• “Company,” “We,” “Us,” or “Our” refers to Vistara Ventures LLC, registered in Wyoming, USA
• “Website” or “Site” refers to sellzoa.com
• “You,” “Your,” or “User” refers to any individual or entity accessing or using the Website
• “Products” refers to all goods available for purchase on the Website
• “Order” refers to a confirmed purchase of Products through the Website

2. Agreement to Terms

By accessing, browsing, or using sellzoa.com, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, and all applicable laws and regulations. These Terms constitute a legally binding agreement between you and Vistara Ventures LLC.

We reserve the right to update, modify, or replace these Terms at any time without prior notice. Changes will be effective immediately upon posting to the Website. Your continued use of the Website following any changes constitutes acceptance of the revised Terms.

3. Eligibility

By using this Website, you represent and warrant that:

• You are at least 18 years of age or the age of majority in your jurisdiction
• You have the legal capacity to enter into a binding contract
• You will provide accurate, current, and complete information during registration and checkout
• You will maintain and promptly update your account information to keep it accurate
• You are responsible for maintaining the confidentiality of your account credentials
• You will notify us immediately of any unauthorized use of your account

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including if we suspect fraudulent activity, misrepresentation, or violation of these Terms.

4. Products & Pricing

4.1 Product Descriptions

• We make every effort to display accurate product descriptions, images, and specifications
• Product colors may vary slightly due to monitor settings and photography lighting
• Product packaging may differ from images shown on the Website
• We do not guarantee that product descriptions are entirely accurate, complete, reliable, or error-free

4.2 Pricing

• All prices are listed in United States Dollars (USD) unless otherwise stated
• Prices are subject to change without notice
• We reserve the right to discontinue any product at any time
• In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price
• Sales tax will be calculated and added at checkout based on your shipping address and applicable state laws

4.3 Availability

All products are subject to availability. We cannot guarantee that any item will be in stock at the time of your order. If a product becomes unavailable after you place an order, we will notify you via email and offer a full refund or alternative product.

5. Orders & Payment

5.1 Order Placement

When you place an order on sellzoa.com, you are making an offer to purchase the products in your cart. We reserve the right to accept or decline this offer at our discretion. An order is considered confirmed only when you receive an order confirmation email from us.

5.2 Payment Methods

We accept the following payment methods:

• Visa, Mastercard, American Express, Discover
• PayPal
• Apple Pay (if enabled)
• Google Pay (if enabled)

By submitting payment information, you represent that you are authorized to use the payment method and that the information provided is accurate. All payments are processed through PCI DSS compliant third-party gateways (Stripe, PayPal). We do not store your full credit card details on our servers.

5.3 Order Cancellation

• Orders may be cancelled within 2 hours of placement, provided the order has not been processed or dispatched
• Once an order is processed or dispatched, it cannot be cancelled
• We reserve the right to cancel orders due to product unavailability, pricing errors, suspected fraud, or violation of these Terms

5.4 Fraud Prevention

We employ fraud detection measures including Address Verification System (AVS), CVV verification, and 3D Secure authentication. Orders flagged as high-risk may be held for manual review. We reserve the right to request additional verification before processing such orders. Repeated fraudulent chargebacks will result in permanent account suspension.

6. Shipping & Delivery

Please refer to our Shipping Policy for complete details. Key points include:

• Orders are packed within 1 business day and dispatched the same day when placed before 2:00 PM EST
• Standard Shipping: 5–7 business days (FREE on orders $35+; $4.99 on orders under $35)
• Express Shipping: 2–3 business days ($9.99 flat rate)
• Delivery timeframes are estimates and begin from the date of dispatch
• Risk of loss transfers to the buyer upon delivery to the carrier
• We are not responsible for delays caused by carriers, weather, or other circumstances beyond our control

7. Returns, Refunds & Exchanges

Please refer to our Refund & Return Policy for complete details. Key points include:

• Return window: 10 days from delivery date
• FREE returns on eligible items with prepaid shipping label provided
• Items must be unused, in original packaging, with all tags intact
• Health Care, Beauty, Hair Care, and Skin Care products are FINAL SALE and cannot be returned due to hygiene and safety regulations
• Leather Products and Nauticals are eligible for return within 10 days
• Damaged or defective items must be reported within 48 hours of delivery

8. Medical Disclaimer

• Product descriptions are for informational purposes only and do not constitute medical advice
• Individual results may vary
• Discontinue use if irritation or adverse reaction occurs
• Keep all products out of reach of children
• For external use only unless otherwise directed by a physician

9. User Conduct

By using our Website, you agree NOT to:

• Use the Website for any illegal or unauthorized purpose
• Violate any applicable federal, state, or local laws or regulations
• Attempt to gain unauthorized access to any portion of the Website or its systems
• Use automated systems, bots, or spiders to access or scrape the Website
• Submit false, misleading, or fraudulent information
• Interfere with or disrupt the Website, servers, or networks
• Harass, abuse, or harm other users or our staff
• Upload or transmit viruses, malware, or harmful code
• Reproduce, duplicate, copy, sell, or resell any portion of the Website without authorization
• Engage in fraudulent transactions or chargebacks

Violation of these rules may result in immediate termination of your account and legal action.

10. Intellectual Property

All content on sellzoa.com, including but not limited to text, graphics, logos, images, product descriptions, software, and code, is the property of Vistara Ventures LLC or its licensors and is protected by United States and international copyright, trademark, and intellectual property laws.

• You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content without our express written permission
• The Sellzoa name, logo, and branding are trademarks of Vistara Ventures LLC
• Unauthorized use of our intellectual property is strictly prohibited and may result in legal action

11. User-Generated Content

If you submit reviews, comments, photos, or other content to our Website:

• You grant us a non-exclusive, royalty-free, perpetual, irrevocable license to use, modify, and display such content
• You represent that you own or have the right to submit the content
• Content must not be defamatory, obscene, infringing, or unlawful
• We reserve the right to remove any content at our discretion without notice

12. Third-Party Links

Our Website may contain links to third-party websites or services (e.g., payment processors, social media). We are not responsible for the content, privacy practices, or terms of these third-party sites. We encourage you to review their policies before providing any personal information.

13. Limitation of Liability

To the fullest extent permitted by law, Vistara Ventures LLC and its affiliates, officers, directors, employees, and agents shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or goodwill
• Damages arising from product use, misuse, or allergic reactions
• Damages arising from shipping delays, lost packages, or carrier errors
• Damages exceeding the total amount paid by you for the specific product giving rise to the claim

Our total liability to you for any claim arising from or relating to these Terms or your use of the Website shall not exceed the amount you paid for the product(s) in question.

14. Indemnification

You agree to indemnify, defend, and hold harmless Vistara Ventures LLC, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from:

• Your use of the Website or products
• Your violation of these Terms
• Your violation of any third-party rights
• Your negligent or wrongful conduct

15. Disclaimer of Warranties

THE WEBSITE AND ALL PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses or harmful components. We do not warrant the accuracy, completeness, or reliability of any content on the Website.

16. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.

Any dispute arising from or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in Sheridan, Wyoming, in accordance with the rules of the American Arbitration Association. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

Class Action Waiver: You agree that any proceedings, whether in arbitration or court, will be conducted only on an individual basis and not in a class, consolidated, or representative action.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Refund & Return Policy, constitute the entire agreement between you and Vistara Ventures LLC regarding your use of the Website and supersede all prior agreements, understandings, and communications.

19. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Vistara Ventures LLC.

20. Contact Information

If you have any questions, concerns, or comments about these Terms & Conditions, please contact us: