Privacy Policy
This Privacy Policy explains how Sellzoa collects, uses, shares, protects, and manages information when you visit our website, create an account, place an order, contact us, or otherwise use our services.
Sellzoa is committed to handling personal information responsibly and transparently. This Privacy Policy describes the categories of information we may collect, why we use it, the circumstances in which it may be shared, and the choices available to you.
Who is responsible for your information?
Sellzoa is the brand through which products and services are offered. Depending on the applicable business operation, transaction, fulfillment arrangement, or payment relationship, processing may involve one of the following business entities.
Vistara Ventures LLC
30 N Gould St Ste R,Sheridan, WY 82801
United States
Partharv Craft Co.
Sharma Complex, Plot 120,Subhashgarh, Haridwar 247663
Uttarakhand, India
Information you provide and information collected automatically.
The information we collect depends on how you interact with Sellzoa and which services or features you use.
Contact Information
This may include your name, email address, telephone number, billing information, shipping address, and other contact details you provide when placing an order or contacting us.
Order Information
We may collect information relating to your purchases, including products ordered, order number, transaction details, delivery information, order status, returns, exchanges, and customer-service communications.
Account Information
If you create a Sellzoa account, we may collect information associated with your account, such as your name, email address, account preferences, and order history.
Communications
If you contact us by email, contact form, or another available support channel, we may retain the information you provide so that we can respond and maintain appropriate customer-service records.
Technical Information
When you use our website, certain information may be collected automatically, including IP address, browser type, device information, operating system, referring pages, pages viewed, approximate usage information, and similar technical data.
Cookies & Similar Technologies
We may use cookies, pixels, tags, scripts, local storage, and similar technologies to operate the website, remember preferences, understand usage, measure advertising, and improve our services.
Why we collect and use personal information.
We use personal information for legitimate business and operational purposes, including providing the services you request and improving your experience with Sellzoa.
- Process, fulfill, ship, and manage orders.
- Provide order confirmations, delivery information, tracking, and other transactional communications.
- Provide customer support and respond to questions, requests, returns, exchanges, and complaints.
- Create and manage customer accounts.
- Maintain website functionality, security, performance, troubleshooting, and fraud prevention.
- Process payments and facilitate payment-related services.
- Send newsletters and other marketing communications where permitted and where you have subscribed or otherwise have a lawful basis to receive them.
- Send abandoned-cart or transactional reminders where applicable and permitted.
- Understand website usage, measure performance, and improve products, services, content, and customer experience.
- Measure advertising effectiveness and deliver or evaluate relevant advertising.
- Comply with applicable laws, regulations, legal processes, and lawful requests.
- Establish, exercise, or defend legal rights and protect the rights, safety, property, and security of Sellzoa, customers, employees, service providers, or other persons.
Payment information is processed through payment providers.
Stripe & PayPal
Sellzoa uses third-party payment providers, including Stripe and PayPal, to facilitate payments. Depending on the payment method, checkout experience, country, device, and provider availability, customers may be able to pay using major credit or debit cards, PayPal, Apple Pay, Google Pay, or other supported payment methods.
Payment providers may collect and process payment information directly in accordance with their own privacy policies and terms. Sellzoa does not intentionally store complete payment card numbers or full payment authentication credentials on its own website systems.
Customers should review the applicable privacy practices of the payment provider used to complete a transaction.
Understanding how customers use Sellzoa.
Sellzoa uses analytics technologies to understand website performance and customer interactions.
Google Analytics
We use Google Analytics to understand website traffic, interactions, performance, and general usage patterns. Information may include pages viewed, sessions, device information, approximate location, and other analytics data.
Google Advertising
Sellzoa may use Google advertising and measurement technologies to measure advertising performance, understand conversions, and improve the effectiveness of our advertising campaigns.
Meta Pixel
Sellzoa may use the Meta Pixel and related technologies to understand website activity, measure advertising campaigns, and help deliver or evaluate relevant advertising.
Cookies & Similar Technologies
Analytics and advertising technologies may use cookies, pixels, tags, or similar technologies to recognize a browser or device and measure interactions with our website.
How cookies may be used.
| Category | Purpose |
|---|---|
| Essential | Help operate core website functionality, shopping cart, checkout, account features, security, and other necessary services. |
| Preferences | Remember settings and preferences to improve the website experience. |
| Analytics | Help us understand traffic, usage, performance, and interactions with the website. |
| Advertising | Help measure advertising performance and, where applicable, support relevant advertising and remarketing activities. |
Depending on your location, browser, device, and applicable privacy requirements, you may have choices regarding certain cookies and similar technologies.
You can also manage certain cookie preferences through your browser settings. Disabling some cookies may affect the functionality or availability of certain website features.
Emails, newsletters & abandoned-cart messages.
If you subscribe to our newsletter or otherwise provide consent where required, Sellzoa may use your email address to send promotional messages, product information, updates, offers, newsletters, or other marketing communications.
Sellzoa may also send abandoned-cart emails or similar transactional reminders where applicable and permitted by law.
You may unsubscribe from promotional email communications by using the unsubscribe link included in applicable marketing emails. Transactional and service-related communications, such as order confirmations or important account notices, may continue where necessary.
Sellzoa does not currently use SMS or WhatsApp marketing as part of its stated marketing program.
When information may be shared.
Sellzoa may share personal information with trusted third parties when reasonably necessary to provide services, process orders, operate the website, protect customers, or comply with law.
Payment Providers
Information may be shared with payment providers such as Stripe and PayPal to authorize, process, secure, and manage payments and payment-related services.
Shipping & Fulfillment Providers
Information necessary to deliver an order may be shared with carriers, fulfillment partners, warehouses, suppliers, and logistics providers.
Technology Providers
We may use service providers that help operate our website, hosting, security, analytics, customer support, email, communications, and other business systems.
Advertising & Analytics Providers
Information may be shared with analytics and advertising providers, including Google and Meta technologies, to measure website activity and advertising performance where applicable.
Legal & Compliance
Information may be disclosed when reasonably necessary to comply with applicable law, legal process, regulatory requests, court orders, or to protect legal rights and safety.
Business Transactions
Information may be transferred as part of an actual or contemplated merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable legal requirements.
Your information may be processed across borders.
Sellzoa operates with business and fulfillment arrangements involving the United States, India, and other locations. As a result, personal information may be processed, stored, accessed, or transferred in countries other than the country where you live.
Third-party service providers used by Sellzoa may also process information in different jurisdictions depending on the services they provide.
Where applicable law requires safeguards for international transfers of personal information, appropriate measures will be used as required by applicable law.
How long information is kept.
Sellzoa retains personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing agreements.
Retention periods may vary depending on the type of information, the purpose for which it was collected, legal or accounting requirements, and legitimate business needs.
Protecting personal information.
Security is part of responsible data handling.
Sellzoa takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information.
Customers are responsible for maintaining the confidentiality of account credentials and should contact us promptly if they believe their account or information has been compromised.
You may have rights regarding your personal information.
Depending on where you live and the laws applicable to you, you may have certain rights regarding personal information.
- Request access to certain personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of certain personal information, subject to applicable legal exceptions.
- Request information about how your personal information is collected, used, or shared.
- Withdraw consent where processing is based on consent, where applicable.
- Opt out of certain marketing communications.
- Exercise applicable rights relating to certain advertising, analytics, or other processing activities where required by law.
To make a privacy-related request, please contact us using the email address provided at the end of this Privacy Policy. We may need to verify your identity before completing certain requests.
Additional rights may apply depending on your state.
Certain U.S. states provide residents with additional privacy rights. Depending on your state of residence and applicable law, these rights may include rights to access, correct, delete, obtain information about certain disclosures, or opt out of certain forms of targeted advertising or other processing.
If you believe you have a state-specific privacy right and would like to exercise it, contact us at info@sellzoa.com. We will handle the request in accordance with applicable law.
Additional rights may apply in other jurisdictions.
If you are located in a jurisdiction that provides additional data-protection rights, including jurisdictions covered by applicable European or United Kingdom data-protection laws, you may have additional rights concerning your personal information.
Depending on the applicable law and circumstances, these may include rights relating to access, correction, deletion, restriction, objection, portability, or withdrawal of consent. Requests can be submitted to info@sellzoa.com.
Our services are intended for general consumers.
Sellzoa does not knowingly seek to collect personal information from children in circumstances where collection is prohibited by applicable law.
If you believe that a child has provided personal information to us in violation of applicable law, please contact us so that we can review the matter and take appropriate action.
External websites may have separate privacy practices.
Sellzoa may contain links to third-party websites, services, social platforms, payment providers, carriers, or other external resources.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policy of any external service before providing personal information to it.
Changes to this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal requirements, or privacy practices.
When changes are made, the updated policy will be posted on this page and the “Last Updated” date will be revised. We encourage customers to review this page periodically.
Questions about your privacy?
If you have questions about this Privacy Policy, want to make a privacy-related request, or need clarification about how Sellzoa handles personal information, please contact our customer support team.
info@sellzoa.com