Shipping Policy

Sellzoa currently accepts and ships orders to the following countries. Availability may vary depending on the product, destination, carrier service, and fulfillment requirements.

Orders are generally processed within 0–1 business day after successful payment confirmation.

Orders placed on weekends or public holidays may begin processing on the next business day.

Once an order has been processed and handed over to the shipping carrier, tracking information will be provided when available. You can also review our Return & Refund Policy for information about returns and exchanges.

In certain circumstances, additional processing time may be required due to product availability, order verification, fulfillment requirements, or other operational circumstances.

Available shipping methods and applicable charges are displayed during checkout before you complete your purchase.

Depending on the destination, product, fulfillment location, and service selected, orders may be delivered through established logistics providers such as:

• DHL
• FedEx
• UPS
• USPS
• UNI UNI
• Other reputable local or international delivery partners

The carrier selected for your order may vary depending on the most appropriate shipping service available for your destination and product.

Sellzoa works with fulfillment and logistics partners in different regions to serve customers efficiently.

Depending on the product, inventory availability, destination, and operational requirements, an order may be shipped from:

• The United States
• India
• Other authorized fulfillment locations

Products may therefore have different shipping origins. Orders containing multiple products may, in some circumstances, be shipped separately when products are fulfilled from different locations.

Tracking information is provided for shipped orders when tracking is available from the selected carrier.

After dispatch, you can use the tracking information provided in your shipping confirmation to monitor your shipment.

Please allow some time for the carrier’s tracking system to become active after the package has been handed over and scanned.

If your tracking information has not updated for an extended period, please contact our customer support team at info@sellzoa.com.

Sellzoa may ship to PO Box addresses where the selected carrier and shipping service support PO Box delivery.

Certain products or shipping services may require a physical delivery address. If a PO Box cannot be served by the selected carrier, we may contact you to request an alternative address.

While we work with established shipping partners, delivery times can occasionally be affected by circumstances outside our control.

• Severe weather conditions
• Public holidays
• Carrier or transportation disruptions
• Customs or regulatory processing
• Incorrect or incomplete delivery information
• Local delivery issues
• Unexpected logistical disruptions

When a delay occurs, the estimated delivery period may be extended. We will make reasonable efforts to assist customers with shipment-related issues.

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please carefully review your name, street address, apartment or unit number, city, state or province, postal or ZIP code, country, and contact information before completing your purchase.

If you notice an address error, contact us as soon as possible at info@sellzoa.com.

We will make reasonable efforts to update the address before dispatch. Once an order has been dispatched, we may not be able to change the delivery address.

A shipment may be considered undeliverable if the address provided is incorrect or incomplete, the recipient is unavailable for required delivery procedures, or the carrier is otherwise unable to complete delivery.

If a shipment is returned to us, please contact info@sellzoa.com so that we can review the available options.

Additional shipping arrangements may be required depending on the circumstances and reason for the failed delivery.

If your order arrives visibly damaged, please contact us as soon as reasonably possible.

To help us review the issue, please provide:

• Your order number
• A description of the issue
• Photographs of the damaged product
• Photographs of the shipping packaging, where applicable

We will review the information provided and, where the claim is approved, arrange an appropriate replacement in accordance with our Return & Refund Policy.

Once your order has been dispatched, you will generally receive a shipping confirmation containing available shipment and tracking information.

Tracking information may take some time to become active after the carrier receives and scans your package.

Sellzoa aims to provide customers with a straightforward delivered-order experience.

Under our standard shipping arrangements, we do not intentionally pass import duties or customs charges to customers as a separate standard shipping fee.

International shipments may nevertheless be subject to customs, regulatory, inspection, or carrier procedures in the destination country. Such procedures may occasionally affect delivery times.

If an exceptional customs or carrier requirement arises, Sellzoa will review the circumstances and provide reasonable assistance where possible.