Terms & Conditions
Effective Date: June 28, 2026 | Last Updated: June 28, 2026
Please read these Terms carefully before using sellzoa.com. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.
1. Definitions
For the purposes of these Terms & Conditions:
- “Company,” “We,” “Us,” or “Our” refers to Vistara Ventures LLC, registered in Wyoming, USA
- “Website” or “Site” refers to sellzoa.com
- “You,” “Your,” or “User” refers to any individual or entity accessing or using the Website
- “Products” refers to all goods available for purchase on the Website
- “Order” refers to a confirmed purchase of Products through the Website
2. Agreement to Terms
By accessing, browsing, or using sellzoa.com, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, and all applicable laws and regulations. These Terms constitute a legally binding agreement between you and Vistara Ventures LLC.
We reserve the right to update, modify, or replace these Terms at any time without prior notice. Changes will be effective immediately upon posting to the Website. Your continued use of the Website following any changes constitutes acceptance of the revised Terms.
3. Eligibility
By using this Website, you represent and warrant that:
- You are at least 18 years of age or the age of majority in your jurisdiction
- You have the legal capacity to enter into a binding contract
- You will provide accurate, current, and complete information during registration and checkout
- You will maintain and promptly update your account information to keep it accurate
- You are responsible for maintaining the confidentiality of your account credentials
- You will notify us immediately of any unauthorized use of your account
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including if we suspect fraudulent activity, misrepresentation, or violation of these Terms.
4. Products & Pricing
4.1 Product Descriptions
- We make every effort to display accurate product descriptions, images, and specifications
- Product colors may vary slightly due to monitor settings and photography lighting
- Product packaging may differ from images shown on the Website
- We do not guarantee that product descriptions are entirely accurate, complete, reliable, or error-free
4.2 Pricing
- All prices are listed in United States Dollars (USD) unless otherwise stated
- Prices are subject to change without notice
- We reserve the right to discontinue any product at any time
- In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price
- Sales tax will be calculated and added at checkout based on your shipping address and applicable state laws
4.3 Availability
All products are subject to availability. We cannot guarantee that any item will be in stock at the time of your order. If a product becomes unavailable after you place an order, we will notify you via email and offer a full refund or alternative product.
5. Orders & Payment
5.1 Order Placement
When you place an order on sellzoa.com, you are making an offer to purchase the products in your cart. We reserve the right to accept or decline this offer at our discretion. An order is considered confirmed only when you receive an order confirmation email from us.
5.2 Payment Methods
We accept the following payment methods:
- Visa, Mastercard, American Express, Discover
- PayPal
- Apple Pay (if enabled)
- Google Pay (if enabled)
By submitting payment information, you represent that you are authorized to use the payment method and that the information provided is accurate. All payments are processed through PCI DSS compliant third-party gateways (Stripe, PayPal). We do not store your full credit card details on our servers.
5.3 Order Cancellation
- Orders may be cancelled within 2 hours of placement, provided the order has not been processed or dispatched
- Once an order is processed or dispatched, it cannot be cancelled
- We reserve the right to cancel orders due to product unavailability, pricing errors, suspected fraud, or violation of these Terms
5.4 Fraud Prevention
We employ fraud detection measures including Address Verification System (AVS), CVV verification, and 3D Secure authentication. Orders flagged as high-risk may be held for manual review. We reserve the right to request additional verification before processing such orders. Repeated fraudulent chargebacks will result in permanent account suspension.
6. Shipping & Delivery
Please refer to our Shipping Policy for complete details. Key points include:
- Orders are packed within 1 business day and dispatched the same day when placed before 2:00 PM EST
- Standard Shipping: 5–7 business days (FREE on orders $35+; $4.99 on orders under $35)
- Express Shipping: 2–3 business days ($9.99 flat rate)
- Delivery timeframes are estimates and begin from the date of dispatch
- Risk of loss transfers to the buyer upon delivery to the carrier
- We are not responsible for delays caused by carriers, weather, or other circumstances beyond our control
7. Returns, Refunds & Exchanges
Please refer to our Refund & Return Policy for complete details. Key points include:
- Return window: 10 days from delivery date
- FREE returns on eligible items with prepaid shipping label provided
- Items must be unused, in original packaging, with all tags intact
- Health Care, Beauty, Hair Care, and Skin Care products are FINAL SALE and cannot be returned due to hygiene and safety regulations
- Leather Products and Nauticals are eligible for return within 10 days
- Damaged or defective items must be reported within 48 hours of delivery
Medical & Hygiene Products: All Health Care, Beauty, Hair Care, and Skin Care products are sold as final sale. No returns, exchanges, or refunds will be issued for these categories under any circumstances, including if the product is unopened. This policy is strictly enforced to protect customer health and safety.
8. Medical Disclaimer
IMPORTANT: The products sold on sellzoa.com are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The statements made regarding these products have not been evaluated by the Food and Drug Administration (FDA). These products are not intended to diagnose, treat, cure, or prevent any disease. All information presented is not meant as a substitute for or alternative to information from healthcare practitioners. Please consult your healthcare professional before using any product, especially if you are pregnant, nursing, or have a medical condition. The Federal Food, Drug, and Cosmetic Act requires this notice.
- Product descriptions are for informational purposes only and do not constitute medical advice
- Individual results may vary
- Discontinue use if irritation or adverse reaction occurs
- Keep all products out of reach of children
- For external use only unless otherwise directed by a physician
9. User Conduct
By using our Website, you agree NOT to:
- Use the Website for any illegal or unauthorized purpose
- Violate any applicable federal, state, or local laws or regulations
- Attempt to gain unauthorized access to any portion of the Website or its systems
- Use automated systems, bots, or spiders to access or scrape the Website
- Submit false, misleading, or fraudulent information
- Interfere with or disrupt the Website, servers, or networks
- Harass, abuse, or harm other users or our staff
- Upload or transmit viruses, malware, or harmful code
- Reproduce, duplicate, copy, sell, or resell any portion of the Website without authorization
- Engage in fraudulent transactions or chargebacks
Violation of these rules may result in immediate termination of your account and legal action.
10. Intellectual Property
All content on sellzoa.com, including but not limited to text, graphics, logos, images, product descriptions, software, and code, is the property of Vistara Ventures LLC or its licensors and is protected by United States and international copyright, trademark, and intellectual property laws.
- You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content without our express written permission
- The Sellzoa name, logo, and branding are trademarks of Vistara Ventures LLC
- Unauthorized use of our intellectual property is strictly prohibited and may result in legal action
11. User-Generated Content
If you submit reviews, comments, photos, or other content to our Website:
- You grant us a non-exclusive, royalty-free, perpetual, irrevocable license to use, modify, and display such content
- You represent that you own or have the right to submit the content
- Content must not be defamatory, obscene, infringing, or unlawful
- We reserve the right to remove any content at our discretion without notice
12. Third-Party Links
Our Website may contain links to third-party websites or services (e.g., payment processors, social media). We are not responsible for the content, privacy practices, or terms of these third-party sites. We encourage you to review their policies before providing any personal information.
13. Limitation of Liability
To the fullest extent permitted by law, Vistara Ventures LLC and its affiliates, officers, directors, employees, and agents shall not be liable for:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or goodwill
- Damages arising from product use, misuse, or allergic reactions
- Damages arising from shipping delays, lost packages, or carrier errors
- Damages exceeding the total amount paid by you for the specific product giving rise to the claim
Our total liability to you for any claim arising from or relating to these Terms or your use of the Website shall not exceed the amount you paid for the product(s) in question.
14. Indemnification
You agree to indemnify, defend, and hold harmless Vistara Ventures LLC, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from:
- Your use of the Website or products
- Your violation of these Terms
- Your violation of any third-party rights
- Your negligent or wrongful conduct
15. Disclaimer of Warranties
THE WEBSITE AND ALL PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses or harmful components. We do not warrant the accuracy, completeness, or reliability of any content on the Website.
16. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.
Any dispute arising from or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in Sheridan, Wyoming, in accordance with the rules of the American Arbitration Association. Judgment on the arbitration award may be entered in any court of competent jurisdiction.
Class Action Waiver: You agree that any proceedings, whether in arbitration or court, will be conducted only on an individual basis and not in a class, consolidated, or representative action.
17. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, and Refund & Return Policy, constitute the entire agreement between you and Vistara Ventures LLC regarding your use of the Website and supersede all prior agreements, understandings, and communications.
19. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Vistara Ventures LLC.
20. Contact Information
If you have any questions, concerns, or comments about these Terms & Conditions, please contact us:
Terms of Service
Last updated: 19 July 2026
1. Overview
These Terms of Service (“Terms”) govern your access to and use of sellzoa.com, including any content, functionality, and services offered on or through the website (the “Site”), operated by Sellzoa (“Sellzoa”, “we”, “us”, or “our”). By visiting the Site, creating an account, or placing an order, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree with any part of these Terms, please do not use the Site.
2. Eligibility and Accounts
You must be at least 18 years old, or using the Site under the supervision of a parent or legal guardian, to place an order. When you create an account, you agree to provide accurate and current information and to keep your login credentials confidential. You are responsible for all activity that takes place under your account. Sellzoa reserves the right to suspend or terminate any account at its discretion, including where we suspect fraud, abuse, or a violation of these Terms.
3. Products, Pricing, and Availability
We make every reasonable effort to display product information, images, and prices accurately. However, colours, packaging, and minor product details may vary from what is shown on screen, and occasional errors in pricing or description may occur despite our best efforts. If an item is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel the order, notify you, and issue a full refund before dispatch.
All prices displayed on the Site are in the currency shown at checkout and are subject to change without prior notice. Prices do not include shipping charges or applicable taxes unless stated otherwise; these will be shown separately at checkout.
4. Orders and Payment
Placing an order through the Site constitutes an offer to purchase, which we may accept or decline at our discretion — for example, in cases of suspected fraud, pricing errors, or stock unavailability. Payment must be completed through one of the approved payment methods shown at checkout. We do not store your full card details; payments are processed through secure, third-party payment gateways.
Once an order is confirmed, you will receive an order acknowledgment by email. This acknowledgment confirms receipt of your order and does not by itself guarantee availability of every item ordered.
5. Shipping and Delivery
Sellzoa ships across India. Estimated delivery timelines shown on the Site or at checkout are approximate and are not guaranteed; they may be affected by courier delays, weather, regional restrictions, or circumstances beyond our control. Risk of loss and title to products pass to you once the order has been handed over to our shipping partner for delivery.
6. Cancellations, Returns, and Refunds
Cancellation, return, and refund requests are handled in accordance with our separate Refund & Returns Policy, available on the Site. In general, if you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the product and packaging so we can assist you promptly. Refunds, where approved, are issued to the original payment method and may take a few business days to reflect, depending on your bank or payment provider.
Certain categories of products — including but not limited to opened personal care, skin care, and hygiene items — may not be eligible for return once the seal or packaging has been opened, except where the product is defective or was delivered in error.
7. Health, Ayurvedic, and Herbal Product Disclaimer
Several products listed on the Site are Ayurvedic, herbal, or traditional wellness formulations supplied by third-party brands and manufacturers. Sellzoa does not manufacture these products and does not independently verify every claim, ingredient, or certification made by the brand. Product descriptions are provided for general informational purposes and should not be treated as medical advice.
Please read the ingredient list and manufacturer instructions carefully before use, particularly if you have allergies, sensitivities, are pregnant or breastfeeding, or are taking other medication. Discontinue use immediately and consult a qualified healthcare professional if you experience any adverse reaction. If a product’s packaging or labelling conflicts with the description on the Site, the manufacturer’s packaging should be treated as authoritative.
8. Medical Disclaimer
Content on the Site, including blog articles, product descriptions, and recommendations, is provided for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified physician or healthcare provider regarding any health condition or before starting a new product, supplement, or treatment.
9. Reviews and User Content
If you submit a product review, comment, photo, or other content to the Site, you confirm that the content is your own, does not infringe the rights of any third party, and is not false, defamatory, obscene, or unlawful. By submitting content, you grant Sellzoa a non-exclusive, royalty-free, worldwide licence to use, reproduce, display, and publish that content in connection with operating and promoting the Site. We reserve the right to remove or decline to publish any user content at our discretion.
10. Intellectual Property
All text, graphics, logos, product images, and other material on the Site, along with the overall look and organisation of the Site, are the property of Sellzoa or its licensors and are protected by applicable intellectual property laws. You may view and use the Site for personal, non-commercial shopping purposes only. You may not copy, reproduce, republish, scrape, or exploit any part of the Site for commercial purposes without our prior written consent.
11. Third-Party Links and Brands
The Site may reference or link to third-party brands, manufacturers, or websites. Sellzoa is not responsible for the content, policies, or practices of any third party, and inclusion of a brand or link does not imply endorsement. Any dealings you have with third parties found through the Site are solely between you and that third party.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Sellzoa and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages — including loss of profits, data, or goodwill — arising from your use of, or inability to use, the Site or any product purchased through it. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death, personal injury caused by negligence, or fraud.
Products are sold “as is” based on the information provided by the manufacturer or brand. Except as required by law, Sellzoa makes no additional warranty, express or implied, regarding the quality, safety, or fitness for a particular purpose of any product.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. The “Last updated” date at the top of this page will reflect the most recent revision. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
14. Governing Law and Disputes
These Terms are governed by the laws of India. Any dispute arising out of or relating to these Terms or your use of the Site shall first be attempted to be resolved amicably; if unresolved, it shall be subject to the exclusive jurisdiction of the courts having competent authority in Jaipur, Rajasthan, without regard to conflict-of-law principles.
15. Contact Us
Sellzoa
Email: info@sellzoa.com
Contact form: sellzoa.com/contact-us
By shopping with us, you:
Contact us